Seasoned IT professional with over 20 years of experience in people and project management, specializing in driving operational efficiency through innovative change management strategies.
As a seasoned IT professional with over 20 years of experience in people and project management, I specialize in driving operational efficiency through innovative change management strategies.
Holding a PhD in Change Management in IT organizations, I pioneered a new model tailored to the software product life cycle stages. My certifications in ITIL, TOGAF, and Agile/Lean methodologies, combined with a strategic application of Scrum, Kanban, Waterfall, OKRs, Scrum-of-Scrums, BABOK, and PMBOK, reflect my holistic approach to aligning IT processes with organizational goals.
My expertise extends to ERP, Warehouse Management, Supply Chain, Master Data, Inventory Management, Fulfillment, eCommerce, iGaming, Crypto & fiat payments, blockchain, KYC & AML, data integrations, and analytics. This comprehensive background enables me to deliver impactful solutions across diverse business domains.
Years Experience
Software Development
Business Administration
Development of iGaming platform, experience with CRM systems, affiliate marketing platforms, social login solutions and third-party APIs to maximize player acquisition and lifetime value. Strong focus on security, fraud prevention, and compliance, working closely with KYC/AML teams to ensure products meet global regulatory standards in multiple jurisdictions.
Leading the development of ERP \ WMS systems and the integration with e-commerce platform.
Designing, developing and rolling out tailor made Warehouse Management System for multiple Food Fulfillment Centers.
Product Owner working based on SCRUM framework. Responsible for the development of Private Cloud based on Microsoft technologies and standardization solution for internal compliance.
As Cloud Infrastructure SSP I was driving revenue and market share by providing customers with insights and solutions leveraging the Microsoft Cloud Platform offerings including Microsoft Azure, Azure Stack, Windows Server, System Center and Operations Management Suite to meet their datacenter modernization and cloud infrastructure needs. I was also covering Microsoft Cognitive Service solutions like face, emotions, speech, language recognition.
Managing team of capability leads for different technologies to ensure coherent processes and solution. Ensure ISO 9001, QMS and proper KPIs are in place. Working closely with customer Enterprise Architects to ensure account vision and direction are correct. Helping retail customer achieve digital transformation.
An insightful exploration of cognitive biases and decision-making pitfalls that professionals encounter in their daily work, offering practical strategies to overcome the "common sense trap" and make better informed decisions.
Read on MediumEssential insights on how organizational efficiency serves as the foundation for startup success, exploring key strategies and frameworks that enable sustainable growth and competitive advantage.
Read on MediumA deep dive into the fundamental principles that drive organizational effectiveness beyond traditional agile methodologies, exploring sustainable frameworks for long-term success.
Read on MediumA comprehensive guide to leveraging Scrum velocity metrics for accurate project forecasting, helping teams improve predictability and deliver consistent results in agile environments.
Read on MediumA comprehensive analysis of the major technological and methodological shifts that have transformed the IT industry over the past two decades, exploring their impact on business and society.
Read on MediumI'm always interested in new opportunities and exciting projects. Feel free to reach out!
+359 879 124 649
dimchom@gmail.com
linkedin.com/in/dimchomladenov-0a47933